Question 1

Where are my items being shipped from?

Accepted Answer

Most items are being shipped directly from Kelowna, BC Canada! Some apparel items may be shipped separately from our third party manufacturing partner depending on our inventory levels

Question 2

What is your return policy?

Accepted Answer

We want you to be completely satisfied with your purchase. If you're not happy with your product, please contact our customer support within 30 days of receiving your order. We offer returns, and you may be eligible for a refund or exchange, subject to the terms and conditions outlined in our full return policy. Your satisfaction is our priority.

Question 3

Can any of these items work on my Firearms?

Accepted Answer

No, none of our items will fit on any firearms, they have been designed to only be compatible  with Airsoft, gel-blasters, and Paintball markers

Question 4

What are Surplus Items?

Accepted Answer

We at A.O. Tactical Supply are avid airsoft players! In doing so, we typically find ourselves purchasing items that fall out of rotation for our loadouts. These items are one off items that typically (But not always) have been gently worn or installed onto something. Our loss is your gain!

Disclaimer for Surplus Items:
At A.O. Tactical Supply, we appreciate your interest in our surplus items, and we want to ensure that your shopping experience with us is transparent and satisfactory. Please take a moment to review the following disclaimer regarding all surplus items available for purchase:
​​
As-Is Nature of Surplus Items: All surplus items offered for sale on our platform are sold "as-is." These products have typically undergone previous use and may exhibit varying degrees of wear, tear, or cosmetic imperfections. It is essential to understand that these items are not in brand-new condition, and their functionality and appearance may differ from standard retail products.
​

Final Sale Policy: All sales of surplus items are considered final. Once a purchase is made, it cannot be returned or exchanged. We encourage customers to thoroughly review product descriptions, images, and any available information before completing a purchase to ensure that the item meets their expectations.
​

Not Covered Under Returns Policy: Surplus items are explicitly excluded from our standard returns policy. We do not accept returns or provide refunds for any issues related to the condition, appearance, or performance of surplus items. This policy is in place to maintain fairness and transparency given the unique nature of surplus products.
​

Review Descriptions Before Purchase: We strongly recommend carefully reading the detailed product descriptions provided for each surplus item before making a purchase. Descriptions outline the specific condition, features, and any notable aspects of the item. This information is crucial in helping you make an informed decision about the suitability of the product for your needs.
​

Contact Us for Clarifications: If you have any questions or concerns about a surplus item, please do not hesitate to contact us before completing your purchase. We are committed to providing you with accurate and additional information to address any ambiguity. Our customer support team is ready to assist you in making an informed decision that aligns with your expectations.
​
By proceeding with the purchase of a surplus item on our platform, you acknowledge that you have read and understood this disclaimer. Your satisfaction is important to us, and we are here to assist you throughout the purchasing process. Thank you for choosing A.O. Tactical Supply for your surplus item needs.

FAQ

Frequently asked questions

Where are my items being shipped from?

What is your return policy?

Can any of these items work on my Firearms?

What are Surplus Items?

EXPERIENCE

FOLLOW US

A.O Tactical Supply NEWSLETTER